How long is the processing time?
Our hand-painted nails are made to order and carefully crafted to your exact specifications. With our current high order volumes, our turnaround time is 1-3 weeks. If you need them sooner there is no assurance this can be met and we are not liable for delays in shipping once the set has been sent out. Placing an order acknowledges full understanding of these terms so make sure to read before buying!
Please allow the full processing time to prior to reaching out for an estimated time of completion.
What is included with my press on nail set?
All nail sets come with a complementary nail prep kit (this includes a nail file, alcohol prep pad, cuticle pusher, nail glue stickers, and nail glue.)
How many nails come in each set?
Unless noted otherwise, every set comes fully equipped with 10 nails of your chosen size.
Can I exchange my nails for a different set?
Your satisfaction is our priority! Thus, for your safety and the quality of our product, all nail sets are freshly made to order- meaning returns cannot be accepted.
I accidentally selected the wrong size, can I have a refund?
Unfortunately, no. We urge customers to thoroughly review their sizing choice prior to purchase as refunds are not issued for incorrect selections. Ultimately, clients bear the responsibility of selecting a size that works best for them.
My package is lost or was stolen. Can I have a refund since I never received the item?
In the rare instance that a package is lost or stolen, we recommend speaking to your local USPS office for assistance as refunds cannot be provided due to shipping issues.
One of my nails arrived damaged. What can I do?
At Iridescenette, we understand how important it is to have nails that meet the highest standards and look their best. That's why if your order arrives damaged during delivery, you can get in touch with us at info@iridescenette.com for a chance to receive replacement nails - no need for returns or exchanges!
Do you ship internationally?
Yes! We are proud to offer international shipping on all of our products! No matter where you're located, we can get your items delivered directly to you.
Do you offer wholesale?
Yes! Our wholesale pricing is the perfect way to stock your shelves with an array of stylish nail sets. Purchase a minimum of 20 and start earning discounts on bulk orders today!
